Page 5 of 6 FirstFirst ... 3456 LastLast
Results 101 to 125 of 147

Thread: Connection Issues

  1. #101
    Mine also is not working!

  2. #102
    New Member Puckmen57's Avatar
    Join Date
    Jan 2017
    Location
    Waukesha, WI
    Posts
    18
    I’m experiencing the same as well. The game still does not load.

  3. #103
    New Member Puckmen57's Avatar
    Join Date
    Jan 2017
    Location
    Waukesha, WI
    Posts
    18
    Same here. The game will not load.

  4. #104
    Member
    Join Date
    Jan 2014
    Location
    Canada
    Posts
    114
    Mine doesn’t load

  5. #105
    New Member badwolf6161's Avatar
    Join Date
    Mar 2015
    Location
    Boston Ma, USA
    Posts
    42
    Greetings all, there is no change in my issue as well..... I wish that PG would at least let us know what is going on

  6. #106
    New Member
    Join Date
    Jan 2018
    Location
    Melbourne
    Posts
    18
    I agree with badwolf6161. We need more action from Pg. This issue has been going on from just after xmas. The frustrations will start to spill onto the forum.

  7. #107
    New Member Lenie, lcbvdt's Avatar
    Join Date
    Aug 2015
    Location
    The Netherlands
    Posts
    23
    Jesse,
    Can you please give an update so I can motivate my players to hold on and not give up on the game?
    We have 4 players who can not log in to the game, they all have file a ticket.

    I appreciate it and thank you for your efforts!

  8. #108
    New Member
    Join Date
    Apr 2013
    Location
    UK
    Posts
    22
    Hi Jesse. 7 weeks tomorrow, still a lot of members have still not been able to log in to their games. Can you pls let us know what PG is doing to get this fixed. One member belongs to our guild. And just waiting, waiting, until PG messages that since they have not replied, the case is now closed. Thank you.

  9. #109
    Mine is also still not working!

  10. #110
    Mine does not work for 43 days!

  11. #111
    No change in my issue either
    Capt_Sortebill with a spelling error 😊

  12. #112
    Member Lady⚔ Katherine's Avatar
    Join Date
    Jan 2016
    Location
    U.S. (CST)
    Posts
    88
    Despite the efforts, Iíve not seen a single affected player say theyíve gotten any resolution to the issue. PG employs well-educated, highly skilled software minds with degrees from esteemed universities and background experiences with other major, well-known companies. So why are they still unable to fix a glitch with a product they themselves developed?

    Itís been way too long and everyoneís patience is being exhausted. Our player has been locked out since Christmas and has invested considerably in this game, in both time AND money. He loses over 800 vessels and 550 rubies.... Iím sure itís a significant dollar loss for many others as well. There are a lot of LOYAL players left in limbo. If it cannot be corrected, please just tell us.
    Last edited by Lady⚔ Katherine; 02-07-18 at 04:41 PM.
    Lady⚔Katherine
    Leader, VoyageduParis
    VoyageduParisGuild@gmail.com

  13. #113
    Active Member Scharbokid's Avatar
    Join Date
    Jun 2015
    Location
    In the clock behind the tick
    Posts
    279
    My heart really goes out to all affected by this unresolved problem. Been way to long to have them all just sitting it out and missing the fun of being active in their guilds. Someone I am very fond of has been in this position a little longer than most and has remained a loyal officer in thought if not deed.
    Please resolve this problem and just do not keep them hanging on. I agree if not fixable ( can not imagine that) explain and help everyone understand. Arlene if you are able please look into this problem as well. Something has to be done.
    Time for new horizons

  14. #114
    Quote Originally Posted by Lady⚔ Katherine View Post
    Despite the efforts, I’ve not seen a single affected player say they’ve gotten any resolution to the issue. PG employs well-educated, highly skilled software minds with degrees from esteemed universities and background experiences with other major, well-known companies. So why are they still unable to fix a glitch with a product they themselves developed?

    It’s been way too long and everyone’s patience is being exhausted. Our player has been locked out since Christmas and has invested considerably in this game, in both time AND money. He loses over 800 vessels and 550 rubies.... I’m sure it’s a significant dollar loss for many others as well. There are a lot of LOYAL players left in limbo. If it cannot be corrected, please just tell us.
    Hi LadyXKatherine - I am the player that reported he was able to get back in. My issue started on December 27 like everyone else's - it was reported that my issue started before Christmas - but it did not - it started on December 27. For some reason, I am now able to get back in - I don't know why. I am the only one that I know of that has reported he can now login - my symptoms were exactly as everyone else's. The app would try to load and would never load. I kept rebooting everyday (complete reboot on my iPad) for weeks - one day I suddenly got in.

    Jesse of Pocket Gems said on January 22 that they found the issue and were working on the fix - have not heard anything since then - incredibly frustrating for all of us.

  15. #115
    New Member
    Join Date
    Jan 2018
    Location
    Melbourne
    Posts
    18
    wikky999. on the forum #97 5/2 they said a fix was out and to let us know . I think all except 1 cant get back in. there has been no other mention about another fix

  16. #116
    New Member
    Join Date
    Jun 2015
    Location
    San Diego, CA
    Posts
    36
    Anthony, I think there are a lot of players that still canít get back in. FrankM22 on the Buccaneers team canít get in. My team is still in contact with them.

  17. #117
    New Member
    Join Date
    Jan 2018
    Location
    Melbourne
    Posts
    18
    typo. I meant to say only 1 person is saying he got in. all the rest are sitting on the sidelines

  18. #118
    Support Team! As I see our ship is gone! We should talk about the future. About the indemnity. If we're starting Level1 again! How Much Coins, Rubin, Black Pearl, Gold Pearl, Ship, Cannon Get From You ??? Guld friends are waiting! Answer me well. Sincerely, Papp.

  19. #119
    Darkly Angelic Member darkangel's Avatar
    Join Date
    Feb 2012
    Location
    England
    Posts
    23,815
    They think they have found the cause of the error. A fix is being done on a smaller scale to see if it works. I will try to chase this up again when I can. Or get someone to update you all.


    "If you and I are silent, who will teach the ignorant"

  20. #120
    New Member badwolf6161's Avatar
    Join Date
    Mar 2015
    Location
    Boston Ma, USA
    Posts
    42
    Thank you DA...... but..... you said almost the same thing on 1-18, post number#56, it is hard to get excited anymore when the same thing gets posted over and over again
    I am not blaming you,I know that you are doing your best for us.
    Most of us are at our wits end on this matter

  21. #121
    Intrepid Explorer 38supercomp's Avatar
    Join Date
    Sep 2015
    Location
    Arkansas, USA
    Posts
    1,860
    Well said, badwolf!

    DA can only remind PG to let us know what is going on. If they do not communicate, we are kept in the dark.

    We are rapidly approaching the next guild battle. If you are one of the players affected, or in a guild with a locked-out player, it is getting depressing.
    Devote today to something so daring even you can't believe you're doing it.
    Oprah Winfrey


    Member Vaders_Fist_2

  22. #122
    Member Lady⚔ Katherine's Avatar
    Join Date
    Jan 2016
    Location
    U.S. (CST)
    Posts
    88
    My concern is that the technical priority is being directed to PGs newer, more lucrative platforms like Episode and War Dragons and no longer to this game. They had already informed us months ago that they had no plans to further develop Tap Paradise Cove and many of us were worried then that they were planning to phase out the game entirely. Fortunately that didnít happen...

    But itís time for a straight answer.
    Lady⚔Katherine
    Leader, VoyageduParis
    VoyageduParisGuild@gmail.com

  23. #123
    We now know that it is not easy (indeed, very difficult) to get into Paradise.

  24. #124
    Quote Originally Posted by Lady⚔ Katherine View Post
    My concern is that the technical priority is being directed to PGs newer, more lucrative platforms like Episode and War Dragons and no longer to this game. They had already informed us months ago that they had no plans to further develop Tap Paradise Cove and many of us were worried then that they were planning to phase out the game entirely. Fortunately that didn’t happen...

    But it’s time for a straight answer.
    They've just missed a weekend party again! Annoying. Nobody can help us. Lťdy Katherine, thank you for your opinion. All words are true.

  25. #125
    New Member Puckmen57's Avatar
    Join Date
    Jan 2017
    Location
    Waukesha, WI
    Posts
    18
    Given that I cannot access the game, my wife and I decided to go to Florida for a week. It will be a nice frustration reliever.

Page 5 of 6 FirstFirst ... 3456 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •