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Thread: Connection Issues

  1. #351
    Quote Originally Posted by darkangel View Post
    Please do not send any tickets. I am in talks with them. It is being looked into.
    Hi Darkangel! If you are talking to them, ask them if the 27 December have been relieved of hope. 4 months have passed! We know nothing! Thank you!🤝no🍅

  2. #352
    New Member
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    Here’s the thing...can’t get the game to load on my iPad but it is now loading on my iPhone. BUT...all my ships have been stripped of their cannon & hulls. I don’t want to play on my phone...I want play on my iPad with the much larger screen.

    Already have the “Sorry” comp ship...I know PG just wants to confuse me more.

  3. #353
    Giraffic Explorer giraffe510's Avatar
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    I know it is very frustrating, emb4art....

    Just keep trying...


    And for everyone, as I have posted several times, there is no point in sending in tickets...PG is aware of the situation.
    When the power of love overcomes the love of power, the world will know peace.

  4. #354
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    Wow...this feed has comeback to life.. maybe ask them when we (the people locked out from December will get back in). You all now share our frustration...keep sending tickets.. they know there is a problem but they need to know how annoyed you are at their progress. I know I will be , regardless what darkangel says.. Pg,you got my vote for company of the year...not!

  5. #355
    Game is fine on iPhone but won’t load on iPad. Tried uninstall/reinstall to no avail. Sad pirate.

  6. #356
    New Member
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    Thank you
    Good luck

  7. #357
    New Member
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    England
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    I can't get on my iPhone and iPad this is very frustrating
    Getting withdrawal symptoms

  8. #358
    New Member
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    Sep 2015
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    11
    I haven't been able to log in for 48 hours. At least 5 members of my guild (FantasticForce) are having same problem. We all love playing, but the glitches are getting very frustrating now.

  9. #359
    iPhone worked for about 30 minutes. Now neither pad or phone work.

  10. #360
    New Member
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    Feb 2014
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    Now won’t load on iPhone too! Seriously, what’s up PG?!?

  11. #361
    Active Member
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    Sep 2014
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    I appear to be locked out again. This really isn't funny PG.
    Leader of the Quadrophonics

  12. #362
    Longtime Tapper
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    I managed to sneak into PG's office earlier to take a photo. You know how they say a picture is worth a thousand words......

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  13. #363
    New Member Underdsun's Avatar
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    I see there is an ongoing problem with this issue. I play on an iPad mini 4. Haven’t been able to log in for the past two days, and wasn’t getting events the past two weekends, mermaids weren’t giving keys either. My first ticket got a strange response that had nothing to do with my issue. Is PG giving up on this game?

  14. #364
    New Member
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    Sep 2015
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    I have deleted and reinstalled, tried different devices but haven’t been able to access for 48 hours. Looks like the end of an era

  15. #365
    Giraffic Explorer giraffe510's Avatar
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    Bueller....Bueller....er, Ben....Ben... where’s the love......

    “Things are better than they have ever been at the company,” said Ben Liu, CEO of Pocket Gems, in an interview with GamesBeat. “It starts with player love. We had the largest player base and number of users ever. That translated to the best numbers ever at the company.”
    When the power of love overcomes the love of power, the world will know peace.

  16. #366
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    Quote Originally Posted by giraffe510 View Post
    Bueller....Bueller....er, Ben....Ben... where’s the love......

    “Things are better than they have ever been at the company,” said Ben Liu, CEO of Pocket Gems, in an interview with GamesBeat. “It starts with player love. We had the largest player base and number of users ever. That translated to the best numbers ever at the company.”
    That interview must be prior December 27 2017s lockout issue. I can assure you with the information we are getting (or lack of it) we see it from a different side of the coin.

  17. #367
    New Member
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    Feb 2016
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    I can not log in again, same issue like last week....

  18. #368
    Giraffic Explorer giraffe510's Avatar
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    I have been locked out all day...many others in same boat...
    When the power of love overcomes the love of power, the world will know peace.

  19. #369
    New Member
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    Apr 2013
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    Rio de Janeiro, Brazil
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    Two days locked out. I will not delete the game to reinstall it, last time i did this, half of my cannons were gone! Never got them back and PG gave me a big sorry no can do. I will keep on trying, if things get back, i send a ticket and see if i can buy the ruby decos at least
    GC id: ableal
    TPC addict.

  20. #370
    New Member
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    Feb 2014
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    Virginia
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    Day four...still won’t load on either iPad or iPhone....

  21. #371
    Active Member
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    Apr 2015
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    Sunny Florida
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    Still locked out since Monday evening. We have a guild mate who says her game is locked now from midnight to 9am PG time every day, so from the time new quests start to the time PG starts work. Sounds like PG does some kind of reset every morning & for some it works. Anyone else seeing that?

  22. #372
    New Member
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    Sep 2015
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    Guess that's the 'sinking' boat we are all on at the moment!!

  23. #373
    Intrepid Explorer 38supercomp's Avatar
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    Imagination is the only weapon in the war against reality.
    Lewis Carroll - Alice in Wonderland


    Member Vaders_Fist_2

  24. #374
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    Cute! The SS Pocket Gem or the SS Paradise Cove?

  25. #375
    Intrepid Explorer 38supercomp's Avatar
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    Quote Originally Posted by emb4art View Post
    Cute! The SS Pocket Gem or the SS Paradise Cove?
    Darn! I did not think of putting a name on the ship.
    Imagination is the only weapon in the war against reality.
    Lewis Carroll - Alice in Wonderland


    Member Vaders_Fist_2

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