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Thread: App crashed. Have to start over

  1. #1

    App crashed. Have to start over

    I played Animal Voyage for quite a while. It was my favorite animal type game. I had over 15 Million coins, and something like 30000 leaves, and quite a number of gems. And then one day my phone crashed and I lost everything... EVERYTHING. So that meant I had to start over again with Remy, the red panda. Is there any way I can get my old game back or is it gone? (Without mentioning any names I do have a game which I lost, but I restored it and I've picked up where I left off. Hopefully the same can be done with Animal Voyage.)
    That's Tee kee' rahm

  2. #2
    Might As Well Work Here Kate's Avatar
    Join Date
    Apr 2012
    Posts
    8,688
    You can try to restore a backup if you have one or to reload the game, otherwise contact the support - which is the best option

    https://pocketgems.zendesk.com/hc/en-us

    they might be able to restore the game or can at least credit you some currency. Good luck!
    Various profiles and also comments in the abandoned parts of this forum still contain suspicious links. IMHO taking care of such links is an important part of an administrators or moderators job. I won't report them anymore, but be aware that those links aren't always posted by newbies. Be careful if you get PMs by those members.

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