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Thread: Version Update: 1.23

  1. #1
    Intrepid Explorer ElleJ's Avatar
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    Version Update: 1.23

    Has anyone updated? I'm afraid to. I haven't opened WW yet and my trades from Shipwrecked are still smokin' hot.
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  2. #2
    Zookeeper Tassie Ariana's Avatar
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    Quote Originally Posted by ElleJ View Post
    Has anyone updated? I'm afraid to. I haven't opened WW yet and my trades from Shipwrecked are still smokin' hot.
    That's two of us, Elle. Waiting for someone brave!
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  3. #3
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    I have, all seems to work ok and also doubled my diamond trades from two (ever) to four.

  4. #4
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    I updated also. My diamond trades increased as well. Although this may be a strategy implementation.

  5. #5
    Intrepid Explorer Topmom52's Avatar
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    I updated, wish I hadn't! One constantly empty shelf and no diamond trades on untimed shelf!

  6. #6
    Might As Well Work Here Kate's Avatar
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    Quote Originally Posted by Topmom52 View Post
    I updated, wish I hadn't! One constantly empty shelf and no diamond trades on untimed shelf!
    I can only second this observation, according tho the fix-report, the trades were improved. Before the update, I did usually miss one that renewed after another trade or after reopening the app. Now I'm constantly missing 2.
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  7. #7
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    Hello, all! I'm happy that some folks are seeing better trades, and very sad to be hearing about empty shelves. This is my top priority!

    Short version:
    We'll roll back the changes today, because they're blocking some people entirely; I expect to have a fix in before 5:00 Pacific time today. We'll work on the changes some more version with the best of both worlds as soon as we can.


    Long version:
    Trades are very complex; rather than telling the game exactly which trades to show, we get to give suggestions and the system does whatever it wants. In our tests, the new values were reliably giving more available trades and diamond trades to players for most of the game; my guess is that it breaks down for our highest-level players.
    1.23 has a number of other quality-of-life fixes that I think you'll appreciate; fewer pop-ups, fixing some bugs that make it hard to tap on items or make taps "fall through" dialog. Let me know if you see any issues except those around trades!

  8. #8
    Intrepid Explorer Topmom52's Avatar
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    Thanks Lucid!

  9. #9
    Darkly Angelic Member darkangel's Avatar
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    Quote Originally Posted by Lucid View Post
    Hello, all! I'm happy that some folks are seeing better trades, and very sad to be hearing about empty shelves. This is my top priority!

    Short version:
    We'll roll back the changes today, because they're blocking some people entirely; I expect to have a fix in before 5:00 Pacific time today. We'll work on the changes some more version with the best of both worlds as soon as we can.


    Long version:
    Trades are very complex; rather than telling the game exactly which trades to show, we get to give suggestions and the system does whatever it wants. In our tests, the new values were reliably giving more available trades and diamond trades to players for most of the game; my guess is that it breaks down for our highest-level players.
    1.23 has a number of other quality-of-life fixes that I think you'll appreciate; fewer pop-ups, fixing some bugs that make it hard to tap on items or make taps "fall through" dialog. Let me know if you see any issues except those around trades!
    Thanks

    I have a idea
    Last edited by darkangel; 12-09-15 at 12:59 PM.


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  10. #10
    Might As Well Work Here Kate's Avatar
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    Thanks lucid, btw. I saw some minor changes, good job. I'm exited which quests etc. the update contsins and I'm sure you (and the team) will make the trades run perfectly one day.

    Yes, there seems to be a problem with the trades balance, I'd even say this was improved, but somehow the fix must have caused a higher rate of empty shelves. Currently a high level player wouldn't be able to complete a coin update to 5* until the next chapter is available, and only being able to trade diamonds on all shelves sounds great, but will cause problems (boredom, but also frustration if it's impossible to start a coin-based upgrade for example) for the player and a huge advantage if there is any competition in the future.
    Various profiles and also comments in the abandoned parts of this forum still contain suspicious links. IMHO taking care of such links is an important part of an administrators or moderators job. I won't report them anymore, but be aware that those links aren't always posted by newbies. Be careful if you get PMs by those members.

  11. #11
    Longtime Tapper mrsripple's Avatar
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    I've got an empty shelf I never had before but have had more doable diamond trades today than I've had in the last week combined. Thumbs up from me
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  12. #12
    Intrepid Explorer ElleJ's Avatar
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    Thanks everyone! Lucid, that's awesome that you guys are going to fix the fix.

    I'll wait until upgrading, as my shelves are only a bit sticky and I don't want them worse than they are.

    ETA:

    It's bad enough we--at least I do--still get the instructions in the DR. Now every time I opened my game today I got this:

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    And I haven't updated. This just started without the update.
    Last edited by ElleJ; 12-09-15 at 04:42 PM.
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  13. #13
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    ElleJ: That popup should appear just once per user. I swear it was set up that way from the beginning, but I've now double-checked, re-saved it, and is working correctly on my iPad.


    (Background: We were showing that popup to some new players to see if it helped them understand where film rolls come from and where they're used. It got a strong response, so we pushed it live to everybody. Unfortunately, we don't have an easy way to tell who's already seen it, so all our veteran players got a film roll reminder, too.
    Again, I think it's fixed now, so you'll see it one more time at most.)

  14. #14
    Longtime Tapper Snarklady's Avatar
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    I still got the instructional pop up a few minutes ago ( for the fifth time today). I'm also in the group with one empty trade. And I still don't get doable diamond trades, ever.

  15. #15
    Intrepid Explorer Topmom52's Avatar
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    Quote Originally Posted by Snarklady View Post
    I still got the instructional pop up a few minutes ago ( for the fifth time today). I'm also in the group with one empty trade. And I still don't get doable diamond trades, ever.
    This is me too. Except I was getting some good diamond trades before the update, especially the untimed shelf. This is still not fixed.

  16. #16
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    The fix is being QA'd RIGHT NOW.

  17. #17
    Intrepid Explorer ElleJ's Avatar
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    Quote Originally Posted by Lucid View Post
    ElleJ: That popup should appear just once per user. I swear it was set up that way from the beginning, but I've now double-checked, re-saved it, and is working correctly on my iPad.


    (Background: We were showing that popup to some new players to see if it helped them understand where film rolls come from and where they're used. It got a strong response, so we pushed it live to everybody. Unfortunately, we don't have an easy way to tell who's already seen it, so all our veteran players got a film roll reminder, too.
    Again, I think it's fixed now, so you'll see it one more time at most.)
    Thank you! I've now seen it 4 times today. And thanks for the explanation as to why it suddenly appeared months into my game.
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  18. #18
    Sorority Superstar RosemaryL's Avatar
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    I also got the popup - but I figured it was because I've been saving my FRs for several days - hoping to get enough of them to finish Shipwrecked. I would be sooooooooooo happy to get some diamond trades!
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  19. #19
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    No more diamond trade on the un timed shelves, it was a nice week been able to advance in the game, back to reality

  20. #20
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    Okay!

    The fix is pushed live to everybody*. We think that we've fixed the new empty shelves that people were seeing, but that we've also kept some of the fixes, especially for players in Italy and Egypt.
    We've tested with both early-game states and some late-game states from people who had ticketed in about empty shelves. So, nothing can possibly go wrong.

    That is to say, if you're still having issues by tomorrow morning, please submit a ticket, PM me, or post!

    Again, my apologies that some folks were stuck without trades today.


    *You'll need to close and re-open the game to get the fix. Some people have reported that the fix doesn't "arrive" for them for a few hours. You'll know if you have the fix if you see "1.23-26" at the top of your options menu in the game.

  21. #21
    Intrepid Explorer Topmom52's Avatar
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    Ok seems to be fixed now, as no popup and no empty shelf. All 3 timed are ATs though. Traded over 10 times on untimed shelf with no diamond trades showing up. Never had to do that many before. Did you remove diamond trades from the untimed shelf? Thanks

  22. #22
    Sorority Superstar RosemaryL's Avatar
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    Are we supposed to be having more diamond trades now? I've just done 4 searches and 4 or 5 trades (coins). Now I have 2 shelves with ATs and 2 with coin trades. Guess I'll try again tomorrow.
    Last edited by RosemaryL; 12-09-15 at 08:59 PM.
    Digging - done
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  23. #23
    Intrepid Explorer ElleJ's Avatar
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    Unbelievable. Exactly what I was trying to avoid. Right away I'm getting an AT for WW, despite that fact that I haven't even attempted to open Chapter 8. That's the first time I've been asked for a trade there.

    I'm still getting untimed and timed trades from Shipwrecked. Five in a row just now on untimed. So I won't complain too loud about the upgrade that I didn't want to do yet.

    Oh, and Lucid, my shelves remain the same. Just a little sticky. Whenever the content of the shelf changes, it doesn't reload. So if I've had doable ruby trades and suddenly the shelf doesn't load, I know the next trade is going to be an AT or coins. Or some variation of that. To get the shelf to refill I need to do a trade on the untimed shelf. That USUALLY works but not all times. But it's nowhere near as bad as SP was, so I can live with it.
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  24. #24
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    Quote Originally Posted by ElleJ View Post
    To get the shelf to refill I need to do a trade on the untimed shelf. That USUALLY works but not all times.
    Hi Elle,
    Just a thought to re-fill the shelves with a trade, without selling from the untimed. Worked for me many times to exit game and restart. Since it starts quickly, worth a try.
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  25. #25
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    Quote Originally Posted by Topmom52 View Post
    Ok seems to be fixed now, as no popup and no empty shelf. All 3 timed are ATs though. Traded over 10 times on untimed shelf with no diamond trades showing up. Never had to do that many before. Did you remove diamond trades from the untimed shelf? Thanks
    exactly the same for me, no diamond trades on the untimed shelf, just coins

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