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Thread: HELP: i lost my updated game & returned to level10

  1. #1

    Unhappy HELP: i lost my updated game & returned to level10

    Good day to all,

    help is needed suddenly i lost the level im playing with which is 23 and they returned me to level 10,

    can any one help me to retrieve my level and game back?

    Thanks in advance

  2. #2
    If you have not done so already, please go to www.pocketgems.com/support and file a ticket. Please be sure and include your support ID because we will need that to work on restoring your game.

  3. #3

    Thanks for reply

    Thanks for your reply, will do so but can u help me to know where i can find my supportID? Thanks


    Quote Originally Posted by PGLiz View Post
    If you have not done so already, please go to www.pocketgems.com/support and file a ticket. Please be sure and include your support ID because we will need that to work on restoring your game.

  4. #4
    Active Member
    Join Date
    Dec 2012
    Location
    Colombia
    Posts
    308
    As far as I know, ANdroid version doesn't has the Support ID

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