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Thread: Important Announcement about iOS7 and the new iPhone 5S!

  1. #1
    Employee PGJohn's Avatar
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    Nov 2011
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    2,105

    Important Announcement about iOS7 and the new iPhone 5S!

    Hey Forum-ers!

    Are you planning on upgrading to iOS 7 or the shinier new iPhone 5S? We want to make sure you have another smooth experience upgrading and making sure all your hard-earned work stays in your games!

    If you are getting a new iPhone 5S, you should make sure you sign into Gamecenter on your current device. Once you get your new iPhone, sign back into Gamecenter and start up your game -- you should be asked if you want to load your existing game. Hit 'OK' and you're all set!

    For more information see the following links:

    Upgrading to iOS 7: http://pocketgems.kayako.com/Knowled...evice-for-ios7
    In coolest game, in slowest lag, No user shall escape my sight. Let all those who break our rules, Beware my sig...PGJohn's might!

  2. #2
    Longtime Tapper Alethea's Avatar
    Join Date
    Sep 2012
    Location
    England and Cyprus
    Posts
    527
    Hope I don't lose my game AGAIN due to this constant updating. Lost a whole years investment of time and money into a game I now cannot play. This totally sucks !

  3. #3
    New Member
    Join Date
    Mar 2013
    Posts
    22
    I new this thread is old, but I just upgraded to a new phone last night and my game never asked if I wanted to load, it just started with the girl customization page. I tried to click that link there but it said "You do not have the permissions required to view this article, or the article does not exist."

    Anyone know how I can get my game back?

  4. #4
    Mystical Gamer Imani's Avatar
    Join Date
    Nov 2013
    Location
    USA
    Posts
    2,676
    I thought I saw a PG staff post about this when new iphone 6 came out but people can get a new device at any time. Please PG can you all sticky this or put it within a Sticky or somehow make this easier to find.

    With some digging I found another post by PG John for a previous iphone upgrade that had dead links but lead me to some useful information.

    Using Gamecenter to transfer your game to a new device:
    http://pocketgems.kayako.com/Knowled...or-ios6-and-up

    Using backup/restore to transfer to your iPhone:
    http://pocketgems.kayako.com/Knowled...evice-for-ios7

    Using iCloud to transfer to your iPhone:
    http://pocketgems.kayako.com/Knowled...-to-my-iphone5
    Last edited by Imani; 11-22-14 at 07:26 AM.
    Enjoying Campus Life since Sept. 2012! *Hope more people keep playing CL & other PG games*

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